USM Foundation

USM Advancement and Alumni Relations Communications Summit: Program

Schedule of the Day:
  • 9:00 am: Registration
    University Center Ballroom
    The University Center, 3rd Floor
  • 9:30 am – 9:45 am: Welcoming Remarks
    University Center Ballroom
    Presented by Leonard Raley, President and CEO, USM Foundation
  • 9:45 am – 11:00 am: Keynote- Taking on the Political Headwinds Facing Higher Education
    University Center Ballroom
    Presented by Brian Flahaven, Vice President, Strategic Partnerships, Council for Advancement and Support of Education
  • 11:00 am – 11:15 am: Break
  • 11:15 am – 12:30 pm: Plenary Session- Unlocking AI: Practical Applications for USM Fundraising
    University Center Ballroom
    Presented by David Flinchbaugh, Senior Vice President, Graham-Pelton and Meredith Schneider, Principal Consultant, Graham-Pelton
  • 12:30 pm – 1:15 pm: Lunch and Networking
    University Center Ballroom
  • 1:15 pm – 2:15 pm: Breakout Sessions
  1. University Center Ballroom
    Meet a Retriever: Using User-Generated Content for Stewardship and Beyond 

    Presented by Jenny O’Grady, Assistant Vice President, Content Strategy, and Editor, UMBC Magazine and Bobby Lubaszewski Director of Alumni & Development Communications & Marketing 

    There never seems to be enough time in the day to fulfill every content need. The same is true at UMBC, where Jenny O’Grady, assistant vice president for strategic content, has spent much of the last 19 years attempting to fill “content holes” across the realms of recruitment, engagement, and reputation. That’s where “Meet a Retriever,” a user-generated content strategy, comes in. O’Grady will discuss the ways this people-forward project is being employed across a variety of spaces, and what she’s learned in its first full year of implementation.

  1. Classroom 310
    Maximizing Impact, Minimizing Emails

    Presented by Kate Jowaisas, Director of Marketing, Advancement and Myriam Fuentes, Email Marketing Manager, Office of Marketing and Communications, University of Maryland, College Park

    In March the University of Maryland achieved a record-breaking Giving Day. Our success story is a result of implementing more efficient email practices and engaging new audiences through a variety of advertising mediums. These efforts resulted in a notable increase of over 20% in first-time donors. Join us in this presentation as we unveil the marketing strategies to promote this one-day event that increased reach and impact while eliminating email overload.

  2. Classroom 312
    Getting Over Glossophobia*
     

    Presented by Ann Kolakowski, Director of Gift Planning Services, University System of Maryland

    If the thought of presenting to an audience fills you with dread, you’re not alone: the National Institutes of Health recently reported that up to 75% of Americans have some form of public speaking anxiety (aka “glossophobia”). Don’t let your fear of the microphone hold you back from advocating for your good ideas to your supervisor, professional colleagues – or even a TEDx audience. In this session, seasoned presenter Ann Kolakowski will look at what’s behind this fear and offer practical suggestions to help you communicate with confidence.*This session will repeat at 2:15 pm.

  • 2:15 pm – 3:15: Breakout Sessions
  1. University Center Ballroom
    Getting over Glossophobia

    Presented by Ann Kolakowski, Director of Gift Planning Services, University System of Maryland

    If the thought of presenting to an audience fills you with dread, you’re not alone: the National Institutes of Health recently reported that up to 75% of Americans have some form of public speaking anxiety (aka “glossophobia”). Don’t let your fear of the microphone hold you back from advocating for your good ideas to your supervisor, professional colleagues – or even a TEDx audience. In this session, seasoned presenter Ann Kolakowski will look at what’s behind this fear and offer practical suggestions to help you communicate with confidence.

  1. Classroom 310
    Less is More: Minimizing Communications while Maximizing Impact

    LeAmber Malcolm, Communications Specialist, Bowie State University

    In today’s fast-paced world of information overload, excessive communication often leads to confusion, inefficiency, and wasted time. LeAmber Malcolm, communications specialist in the Office of Alumni Engagement and Stewardship at Bowie State University, will share how you can streamline your communication efforts for greater impact and influence. Through an interactive discussion, learn how to establish guidelines for what should be communicated, when and how often.

  2. Classroom 312
    Elevating Communications: Taking Your Donor Relations to the Next Level

    Rachel Higgins, Communications Manager and Danielle Matz, Director of Annual & Leadership Gifts, University of Maryland Global Campus

    Join this interactive discussion where we’ll explore the four pillars of donor relations – stewardship, acknowledgment, recognition, and engagement – all through the art of communications. Discover and share strategies, tools, and best practices for improving and strengthening donor relationships, while also discussing strategies for lifetime retaining and engagement.

  • 3:15: Optional regroup for networking in University Center Ballroom
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