USM Foundation

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Presented by Doug Kleintop, Associate Vice President, Development at the University of Delaware

Measuring Your Success as a Gift Officer

  • Tuesday, May 10
    10:00 am – 12:00 pm

    Most gift officers are accustomed to being measured. Each year they likely have metrics and goals such as dollars raised, gifts solicited and secured, and number of visits. However, while organizations like to use these metrics to evaluate their performance, they are not inspiring and do not instill and sustain the behaviors that a gift officer needs to be successful year after year.

    While placing emphasis on outcome-focused metrics are important, it’s important for gift officers to hold themselves accountable using behavioral-focused metrics. These types of metrics will bring out the best in gift officers and will lead to greater success!

    Click here for more information on the session
    About Doug Kleintop

    Doug has over 20 years of professional fundraising experience. He has worked with various non-profit organizations to help develop and strengthen their individual giving programs with an emphasis on major giving. He has demonstrated success at higher educational institutions including West Chester University, Saint Joseph’s University, Bloomsburg University and is currently the Associate Vice President, Development at the University of Delaware.

    Throughout Doug’s career, he has secured hundreds of major and planned gifts. He has been directly involved in fundraising campaigns that have raised collectively over $1B. Doug has extensive experience managing frontline fundraisers and enjoys training and coaching gift officers to help them reach their professional goals.

    In addition to his strong background both as a frontline fundraiser as well as overseeing annual and major giving programs, he closely partnered with prospect management, prospect research and data analytics. Doug’s ability to understand both the front-end of a development organization along with development operations allows him to connect all areas of development in support of successful individual giving programs.

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