Session 1: Thursday, January 19 – 10:00 am to 11:30 am on Zoom
There have been numerous instances over the years where donors have become upset with how their gifts are being stewarded. Some have even taken their frustrations to court. We will look at this growing trend with examples at the University of Chicago, Princeton University, an animal shelter in New Jersey, and Sibley Hospital In Washington, DC. In this interactive session, we will discuss how and why donors can become upset, and the steps you can take to minimize the prospect of donors or their families becoming dissatisfied.
Session 2: Thursday, January 26 – 10:00 am to 11:30 am on Zoom
Charities have at times found themselves in a bind over their association with some donors. We will examine how charities might deal with donors – such as Bill Cosby, the Sackler family, Jeffrey Epstein, and others – who, after the gift is made, – but sometimes before a gift is made – might present a reputational risk. In this interactive session, we will discuss ways to address preventing the potential for risk and what steps might be taken to deal with it once an issue becomes public.